Home

Services

FAQ

Sales/ Coupons

Company History

 

Frequently Asked Questions

 

1.  What type of cleaning do you offer?
We offer truck-mounted steam cleaning. Shaw industries, the worlds largest carpet manufacturer, recommends this type of cleaning for all its carpeting. It’s safe for every type of carpeting! It will leave your carpets looking and smelling great!

2.  Are your cleaning technicians fully trained?
Yes, our technicians regularly go to seminars to stay on top of the newest cleaning trends! We are certified by both IICRC and 3M Corporations.

3. Will you guarantee your price?
Yes, in fact, we will give you an exact quote on the phone before you book your appointment! We Have No Hidden Costs!

4. Do you guarantee your work?
Yes, we guarantee our work. If you are dissatisfied for any reason, we will re-clean for you.

5. Are your cleaning products safe?
All of our products are non-toxic and biodegradable. They are safe for children, people and pets. We never use harsh or dangerous chemicals and they are residue free.

6. How long will it take for the carpets to dry?
Our jobs dry within 6 - 8 hours. The carpeting will only be slightly damp when we leave.

7. Will you arrive on time and how long will the job take to do?
We realize how important your time is. The time it takes to complete the work will vary slightly. An average job, 4 rooms, 1 set of stairs, &, 1 hallway takes approximately 2 hours to complete. We will arrive on time and do the job right!

8. What do I need to do to prepare for the cleaning?
We ask that you remove anything small or breakable from the areas to be cleaned! We will move most furniture and place protective pads underneath it for protection! (see services page for additional information)